SEMINAR "cytric expert"
New refund-mechanisms and new players in the market as well as the cost-situation on behalf of the corporate customers put growing pressure on travel agencies. Especially Agencies specialized on business travel need to reconsider their position. A vast amount of current processes on the agency side have potential for optimization into more effective and efficient workflows. The employment of eProcurement Software already leads to growing cost reductions on the corporate customer side (Source: PricewaterhouseCoopers - Business Travel eProcurement). By application of internet-based solutions these cost reductions can also be realized on the side of the agency. Those specialized on Business Travel should not miss the opportunities provided by eFulfillment-Solutions (Source: Business Travel Update III – eFulfillment by Dr.Fried & Partner ). Most Business Trips are simple and recurring and therefore apt for technological support. Internet-technology offers vast potentials for process-reengineering of transactions dealing with standard trips. i:FAO has set up the seminar "cytric expert" for travel agencies and travel manager. The main topic are the advantages and benefits resulting of a successful employment of eFulfillment-solutions. The main focus of the seminar is set on hands-on exercises in order to realize the advantages of eFulfillment to the needs of the travel agency. Moreover the prerequisites and possibilities of a successful implementation and satisfactory adoption of eFulfillment Software on the side of travel agents and corporate customers are being discussed.
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